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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah J. McIntosh

Sarah J. McIntosh

June 6, 2025

5  out of  5
rating by Sarah J. McIntosh
"Jay Rainey has been very helpful in getting me insurance for my skoolie (school bus turned RV). Due to the nature of the vehicle it can be tricky to insure, but he and his team were able to get me covered and provide me peace of mind to continue working on this dream of mine! Thanks Jay!"
We responded:
"Sarah, I love the progress you’ve made on your bus to are conversion. It’s always a pleasure working with you. Thank you! "
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Michael Davis

June 6, 2025

5  out of  5
rating by Michael Davis
"Great people that will take care of you respectfully quickly and efficiently"
We responded:
"Thank you for the kind words Michael. It’s always a pleasure working with you. "
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Paige Engle

May 28, 2025

5  out of  5
rating by Paige Engle
"Jay Rainey has been an amazing State Farm agent! We have our home and car insurance with Jay. Most recently Jay secured renter's insurance for our son's first apartment and he was able to do it in 24 hours! Amazing service from Jay and State Farm!"
We responded:
"Paige, thank you so much for the Kind words. It’s a pleasure working with you and your family. "
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Nicole Ferrell

November 26, 2024

5  out of  5
rating by Nicole Ferrell
"👋"
We responded:
"Thank you! "
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Callista Daniels

November 12, 2024

5  out of  5
rating by Callista Daniels
"Jay and his team have been great to work with for many many years! I feel confident in the coverage and customer service is top-notch."
We responded:
"Callista thank you so much for your kind words. We enjoy working with you and Todd!"
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paige petitt

October 1, 2024

5  out of  5
rating by paige petitt
"My insurance agent is Rachel and she is the best !!! Very professional and fast !"
We responded:
"Thank you for your comments and business. I will pass this along to Rachel. "
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The Hillards

February 28, 2024

5  out of  5
rating by The Hillards
"I have been extremely pleased with State Farm. I have primarily worked with Rachel. She is very knowledgeable and responsive. Glad I made the switch to State Farm. Highly recommend!"
We responded:
"Thank you so much for your kind words. We are so pleased you have enjoyed your experience with us. I will make sure Rachel sees your words! "
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John Kurtz

December 13, 2023

5  out of  5
rating by John Kurtz
"Rachel was really knowledgeable and helped me understand my policies. I'm so glad I switched agencies to them!"
We responded:
"John, I am glad to hear Rachel was able to help! Thanks for being a loyal customer! "
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Megan Mazzei

August 31, 2023

5  out of  5
rating by Megan Mazzei
"Jay is a consummate professional, kind, knowledgeable and thorough. He took great care of my family. Highly recommend."
We responded:
"Meg, thank you for your kind words. It was a pleasure assisting you "
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Cosby Sand

August 31, 2023

5  out of  5
rating by Cosby Sand
"Jay is a great guy to work with! Rachel is super easy to work with as well, they don’t just look to make money, they look for the well being of yourself and try to point you in the right direction, highly impressed and recommend to everyone!"
We responded:
"Cosby thank you for the kind words. We appreciate you. "
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Ciara Todd

August 31, 2023

5  out of  5
rating by Ciara Todd
"They help when needed and always keep me insured me and my family love them!"
We responded:
"Thank you!"
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Josie Adwell

August 31, 2023

5  out of  5
rating by Josie Adwell
"Amazing costumer support and communication !"
We responded:
"Thank you!"
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Deshauna Wilson

August 31, 2023

5  out of  5
rating by Deshauna Wilson
"Very professional experience overall great customer service. 10/10!"
We responded:
"Thank you so much! We appreciate you being a customer "
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Destiny Adkins

August 31, 2023

5  out of  5
rating by Destiny Adkins
"Great response time and easy to work with!"
We responded:
"Thank you Destiny! We appreciate your business. "
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Jose Rosario

July 18, 2023

5  out of  5
rating by Jose Rosario
"Amazing service!"
We responded:
"Thank you Jose. The kind words are Much appreciated and we appreciate your business. "
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Jaclyn

February 28, 2023

5  out of  5
rating by Jaclyn
"Jay was very professional and timely while helping me find a new insurance policy. Plus he saved me money!!! 10/10"
We responded:
"Thank you Jaclyn! We appreciate your business! "
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michael lybarger

June 29, 2022

5  out of  5
rating by michael lybarger
"Jay did a great job setting my account up and making sure my switch was easy."
We responded:
"Thank you for your feedback. Glad we could help! Here when you need us."
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Neal Garbenis

June 13, 2022

5  out of  5
rating by Neal Garbenis
"Jay and his team are great to work with!"
We responded:
"Thank you Neal. We appreciate your business and the kind words."
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Will Walker

June 12, 2022

5  out of  5
rating by Will Walker
"I have no complaints. I have 4 cars with them and I'm adding my house. Excellent service all the time."
We responded:
"Thanks Will! We appreciate it!!!"
Profile photo of Rhonda

Rhonda

June 1, 2022

5  out of  5
rating by Rhonda
"Quick response. We were moving and wanted to transfer apartment insurance coverage to our new apartment. We were able to order the change online. That day the order was acknowledged and the day we moved in, we received an email saying we are covered in our new apartment."
We responded:
"Thank you so much for your thoughts. We are happy to help! Enjoy your new place."
Profile photo of Laura Weik

Laura Weik

January 1, 2022

5  out of  5
rating by Laura Weik
"I’m so grateful to have Jay as my insurance agent! He always makes sure I get the best deal and throughly explains everything so I never have any questions regarding my policies. I recently added a new policy to my insurance bundle and couldn’t be more happy with Jay’s quick responses and his diligence to make my new policy active. I couldn’t ask for a better insurance agent and highly recommend him to everyone!"
We responded:
"Thank you so much Laura. We are happy to have you as a customer."
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miki smith

November 2, 2021

5  out of  5
rating by miki smith
"Not sure how she did it, but Rachel Davis created a miracle for our family. I asked for a quote which she built. I then asked for a completely different type of quote and without hesitation she built it. Yes and then I asked for adjustments and she worked her magic. She was 2orking in my account at 8:45pm after the kids went to bed and she was off the clock completely just to provide a policy that I needed. After a tough 2 years living in this pandemic and being out of work due to disability, Rachel created a safe place where my family had enough money to be able to get groceries and even extras because our policy was affordable. Learning to live on one income is super scary, but Rachel made it possible. I will sleep well tonight. Great service must be recognized. I have never had service like this with ANY agent office, and I have had some awesome agent offices over the years. Never have I felt compelled to review someone publicly so favorably. This woman certainly is valued by her agent. She will keep the customers coming back. Thank you from the bottom of our hearts Rachel!"
We responded:
"Thank you so much for the kind words about Rachel. She is very passionate about her job, being honest and transparent. We appreciate you as a customer. Please let us know if you ever need anything, that’s why we are here!"
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Justin Martinez

October 31, 2021

5  out of  5
rating by Justin Martinez
"Great service and Jay is amazing! Highly recommend!"
We responded:
"Thank you Justin!"
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Bari Cates

October 20, 2021

5  out of  5
rating by Bari Cates
"Jay and his team are an excellent agency to work with. They go over all options available and tailor everything to suit you. We maybe could of found cheaper coverage online but their expertise and making sure we are properly covered is worth every penny. You won’t regret it, he has your best interest and protecting you properly at heart."
We responded:
"Bari, thank you for the kind words. We appreciate it!!"
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Cedric Davis

September 21, 2021

5  out of  5
rating by Cedric Davis
"Rachel and Jay are AWESOME! Rachel is hands down one of the best State Farm team members I’ve ever dealt with. Wouldn’t go anywhere else!"
We responded:
"Thank you!"